Introduction
Elgin Organic is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website elginorganic.com.au and any services we offer.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and store personal information from you in various ways, including:
- Personal Information: When you make a purchase or register an account, we may collect your name, email address, billing and shipping addresses, phone number, and payment details.
- Non-personal Information: We may collect information that does not identify you, such as browser type, language preference, referring site, and the date and time of your visit.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience, monitor traffic patterns, and improve our services.
2. How We Use Your Information
We may use your information for the following purposes:
- Order Processing: To process and deliver your orders, manage payments, and provide customer support.
- Personalization: To tailor your experience on our website, including showing relevant products and offers.
- Marketing: To send promotional emails or offers if you have opted-in to receive such communications.
- Legal Requirements: To comply with legal obligations and protect our business, such as fraud prevention or enforcing our Terms and Conditions.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners, including:
- Service Providers: We may share your information with third-party providers who help us deliver services (e.g., payment processors, shipping companies, or marketing agencies).
- Legal Authorities: If required by law, we may share your information with legal or government authorities to comply with legal obligations or protect our rights.
4. Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update any inaccuracies in your personal information.
- Delete Your Information: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you may unsubscribe using the link provided in our emails.
6. Cookies
We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page regularly to stay informed about our data practices.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Elgin Organic
Email: info@elginorganic.com.au